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Effective Patient Collections - Best Practices |
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Written by Larry Kemp, MS, FACHE
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Tuesday, 09 August 2011 |
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Medical practice’s wishing to successful navigate the fast changing healthcare reimbursement environment, must move to working smarter not harder. Confronting declining payments, increasing patient responsibility payments, escalating operational cost, and weak margins, efficient billing and collections processes are essential. Most practices leave 10-20 percent (conservatively) reimbursements on-the-table due to poor process, staff skill levels, lack of technology, and ineffective management. In theory this appears an easy mantra but implementing effective collections processes and operational efficiencies requires a focused ongoing team effort. |
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